It seems as though airlines take accessibility lightly and its infuriating.
My mother is recently paraplegic and we just attempted our first flight last month, and I was incredibly frustrated with the lack of concern by the airline to provide a safe and streamlined trip. (you can read about our experience here
I'd like to work with others to advocate for accessible and comfortable air travel for everyone, and for true enforcement of the Air Carrier Access Act for those with disabilities. Please let me know if I can help in the D.C. area.